Common questions about our strata drywall services.
Can you match the existing drywall texture in my building?+
Yes, our finishers are experienced in matching all common drywall textures including smooth, orange peel, knockdown, stipple, and custom patterns. We take samples and test patches to ensure a seamless match before completing the repair.
How do you handle drywall repairs after water damage?+
We start with a thorough moisture assessment to determine the extent of damage. All wet and damaged drywall is removed, the area is dried and treated to prevent mold growth, then new drywall is installed, taped, mudded, textured to match, and painted. We coordinate with insurance adjusters when applicable.
Do you handle insurance claims for water damage repairs?+
We work regularly with insurance adjusters and can provide detailed documentation, photographs, and scope of work reports to support your insurance claim. We'll coordinate directly with your adjuster to streamline the process.
How do you handle drywall repair in fire-rated walls?+
Fire-rated wall repairs use the same drywall type (Type X 5/8-inch) and assembly configuration as the original construction. We maintain the required fastener spacing, joint treatment, and any special details specified in the fire-rated assembly listing. Improper repair of fire-rated assemblies can compromise building safety and violate BC Building Code requirements.
Can you repair drywall without repainting the entire wall?+
For small patches, we can often feather the paint to blend with the surrounding area. However, for larger repairs or in areas with aged paint that has changed color over time, painting the full wall (corner to corner) provides the best finished result. We always discuss paint scope options with you before proceeding.
How do you prevent mold when repairing water-damaged drywall?+
All water-damaged drywall is removed beyond the visible damage area to ensure no hidden moisture remains. The exposed framing and cavity are dried thoroughly using commercial dehumidification equipment. We apply anti-microbial treatment to framing and use mold-resistant drywall for the replacement in moisture-prone areas. Proper ventilation is verified before closing the wall.
How long does it take for a typical drywall repair to be completed?+
A small patch repair can be completed in 2-3 visits over several days (to allow joint compound to dry between coats). Larger water damage repairs depend on the extent of damage and whether structural drying is required. A typical suite restoration from water damage takes 1-2 weeks from start to finish, including drying time, drywall installation, texturing, and painting.
Do you handle ceiling repairs including stipple and popcorn textures?+
Yes, we repair all ceiling types including smooth, textured, stippled, and popcorn ceilings. We can also remove outdated popcorn texture and refinish with a modern smooth or knockdown texture. For asbestos-containing popcorn ceilings (common in pre-1990 buildings), we coordinate proper testing and abatement procedures.
Can you help with drywall damage from settling or foundation movement?+
Yes, settling cracks are common in both new construction and older buildings. We repair these with flexible joint treatment techniques that accommodate minor future movement. For persistent cracking that suggests ongoing structural movement, we recommend a structural assessment before cosmetic repair.