A practical starting point for strata councils considering spray-applied insulation or repairs, illustrated with Performance Spray Insulation’s Dorchester House photos from New Westminster.
When a strata notices a damaged sprayed ceiling finish or begins planning an insulation upgrade, the next step is a clear assessment request. Performance Spray Insulation’s Dorchester House repair photos offer a useful local reference from New Westminster. For a Vancouver-area strata, the same first questions apply: what material is present, what work is needed, how can the area be reached, and how will occupants be kept informed?
Keep the project location and material clear
The photographs show a Monoglass repair area and the surrounding overhead finish at Dorchester House in New Westminster. They are a repair reference supplied by PSI, not proof that every part of the building was reinsulated. They do not identify the property as a strata or establish the cause of the damage. The example helps councils understand what a useful ceiling-condition record looks like.
Monoglass is spray-applied glass-fibre insulation, different from polyurethane spray foam and from a protective coating. Ask the installer to confirm the existing system using available records and site information. The manufacturer’s product documentation should support any proposed specification; a neighbouring building’s thickness or appearance is not a specification for your own property.
Gather the information council already has
Collect the property address, earlier product or renovation records, a clear view of the affected finish and a wider photograph showing pipes, obstructions and access. Note the approximate area and when a change was first noticed. Report observations such as staining or nearby trade work without deciding the cause from a photograph.
Ask which questions need a site assessment and whether related building issues must be addressed before patching. Keep an insulation repair separate from investigating an unresolved condition so council understands what is included in the proposed work.
Make access and resident communication part of the scope
Tell PSI about ceiling height, stored items, equipment routes, resident or staff access and restricted work hours. Agree who moves contents, protects nearby finishes, arranges access and communicates temporary restrictions. Ask what isolation, preparation and cleanup arrangements suit the actual work.
Choose one building representative to coordinate the enquiry and keep the information in one place. That helps the council, property manager and contractor work from the same photos, scope and scheduling instructions rather than several different versions.
Compare the work, not just the total price
A useful proposal identifies the area, intended material, preparation, access equipment, protection, application and cleanup. Ask whether investigation, associated repairs and follow-up visits are included or separate. Discuss expected appearance and the completion records that will be supplied.
If thermal, acoustic or assembly performance is part of the project, have the appropriate product and building requirements confirmed. The Dorchester House photos do not establish a tested result or an accepted completed assembly. Ask for the relevant documentation for the proposed system.
Request a Vancouver-area project review
For properties in Vancouver and surrounding communities such as Burnaby, New Westminster, Richmond and the Tri-Cities, send PSI the exact location and ask it to confirm availability and scope. Include photographs, known material, approximate area, access information and your preferred assessment timing.
Contact Performance Spray Insulation directly: call or text 778-779-4353, or email insulatevancouver@gmail.com. These are the featured contractor’s contacts for this post. A specific enquiry gives PSI a better starting point for discussing your strata’s insulation work.
Quick answers for councils
Where was the example photographed? Dorchester House in New Westminster. Who supplied the images? Performance Spray Insulation. Is Monoglass spray foam? No, it is a spray-applied glass-fibre product. What should council send first? The address, photographs, known material, approximate area and access details.
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